Human Resource Officer

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action - helping people triumph over adversity and build stronger communities from within now, and for the future. 

Mercy Corps has worked in Nigeria since 2012, focusing its programming on adolescent girls’ empowerment, economic development, conflict mitigation, and humanitarian response.

Human Resource Officer

Program / Department Summary

• Mercy Corps is an international relief and development organization working in over 40 countries worldwide helping people build secure, productive and just communities.
• Mercy Corps Nigeria implements a variety of programs with the ultimate goal of building productive, secure and just communities.
• The organization’s programs are implemented in twelve states, mainly in north and north east parts of Nigeria and Lagos.
• Our work covers the following sectors: economic development, livelihoods/food security, adolescent girls &boys empowerment, financial resilience, conflict mitigation and humanitarian response. 
• Common themes include community engagement, inclusive development, gender, and working in partnership with local government, the private sector and civil society actors.

General Position Summary

• The Human Resource Officer (Biu) is a new crucial role which reports directly to the Head of Office and indirectly to the Senior Human Resource Officer or HR Officer Abuja (HR strategic oversight and support services) and is responsible for undertaking the Human Resource function within our Biu Office.

Essential Job Responsibilities

• Follow Mercy Corps Policies and Procedures for Human Resources as stipulated in the Mercy Corps field Administration and National Policy manual.
• Handle the field recruitment process in liaison with the hiring managers.
• Receive all HR related documentation from head office and ensures to have it filed.
• Update all personnel files and ensures safety of all personnel information
• Ensure staff fills all medical forms and sends them to the head office, Abuja.
• Maintain staff personnel files in an MC standardized filing system, making sure all necessary HR paperwork is consistently filed and/or updated as required.
• Maintain confidentiality of all national staff personnel issues including disciplinary procedures and contracts/pay rises.
• Assist with the collection of monthly timesheets and ensuring original copies are sent to the head office, Abuja.
• Ensure that all new hires undergo on-boarding process at the field office for both nationals and expatriates upon the hire.
• Ensure that staff undertake mandatory trainings including code of conduct, safety, etc
• Act as focal person during the deployment of all field based trainings, learning and development schemes
• Provide content as and when required for all departmental talent acquisition plans
• Provide content as and when required for all field focused employee engagement schemes
• Implement the departmental employee engagement surveys
• Participate in any disciplinary meetings and hearings and take minutes.
• Track all performance reviews/probationary evaluations and notify supervisory staff accordingly.
• Ensure monthly tracking’s for Medical and staff attendance, hires and terminations
• Monthly tracking of Leave attendance, National Field Database, Medical, Performance Management, Training database
• Conduct him/herself both professionally and personally in such a manner as to bring credit to mercy corps and not to jeopardize its humanitarian mission
• Ensure compliance with security procedures and policies as determined by Mercy Corps Country Program.
• Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically
• to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Knowledge and Experience

• Minimum 2 years’ experience with office administration; computer skills are required, must be an independent thinker and have strong organizational skills;
• Must possess a minimum of a Degree in preferably Human Resource, Social Work, Public Administration, Education, or other related field.
• Demonstrated excellence in human resource management, particularly in a multi-cultural environment, including staff training, motivation, and discipline
• Ability to communicate in English, Kanuri and Hausa
•  Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members.
• Good negotiation, representation skills and the ability to work comfortably with an ethnically diverse staff.
• Strong ability to innovatively solve problems.
• Ability to communicate fluently verbally and in writing in English Hausa, and preferably also in Kanuri.

Success Factors

• The successful candidate will be proactive, creative and a problem solver. S/he will be conscientious with an excellent sense of judgment. S/he will be able to thrive in a fast-paced environment and will be capable of multitasking. S/he will demonstrate strong understanding of cultural and social environment in the region and have the willingness and ability to work effectively with a wide verity of people.

Method of Application

Applicants should submit their CV's and Cover letter in one document, addressing the position requirements to: ng-recruitment.nigeria@mercycorps.org
Note

• All applications must include the position title in the subject line. Only short-listed candidates will be contacted.
• We are an equal opportunity organization and we strongly encourage women to apply for this position.

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